Apache OpenOffice Community Forum

Hi. I'm trying to edit my macro module. Most things work perfectly, but if I try to press backspace to delete a paragraph break in the macro module, OpenOffice crashes and I get an error message saying something like "unknown software exception 0x0000417 in Location 0x5932ccd5". I've tried uninstalling and reinstalling, with the same result.

I'm using Windows 8.1.

NB, I can edit the macros any way I want to — except that one. It won't allow me to remove paragraph breaks, either by the Backspace button or by the CUT command.

Can you please help me?

Thanks in advance.
David Cannon

I'm using Windows 8.1. I don't know why it says below that it's Windows 10

Not an answer to your immediate problem, but... What is in your signature is controlled by you; perhaps you haven't changed the information you provided when you registered on the forum. See How to update your signature

Thanks! Done that.

Try running in Safe Mode and see if you still have the problem. You'll have to look up how to get Windows 8.1 into Safe Mode if you don't already know.

Try copy and paste the whole module into another one. If that doesn't work use Notepad as an intermediary (paste to Notepad first then copy it all again) and do the same thing.

@FJCC — safe mode? Did that, the problem was still there.

@JeJe — your solution worked! I had to painstakingly copy every single module to a new one, delete the original one, then rename the new one to the original name. It took me almost an hour (I had a lot of them), but your solution worked. They are working perfectly now. Thank you SO MUCH!