Laptop locked by Bitlocker

[undiscovered country]

Hi Everybody,

I have been locked out of my computer by Microsoft’s Bitlocker. I do not possess a Bitlocker recovery key. I have found three options I can use for unlocking my computer apparently, without losing my documents

I chose the easiest method, in which I go to the bios and access boot and change it to boot legacy. However when I go to boot there doesn’t seem to be a boot legacy option.

I need to know if it’s possible for me to enable legacy boot and how to do it on my computer.

Any help on this would be greatly appreciated.

I have tried to send pictures of my Bitlocker and bios screens by use of my iPhone , but have not been successful so far.

I use an Acer s50-53 laptop on windows 10.

[robleyd]

Did you try looking for how to Find your BitLocker recovery key?

[undiscovered country]

Hi Robleyd,

I previously looked for the recovery. key, but it is not on any USB I own, nor is it in my Microsoft account. I own the laptop, so there is no organization that can provide one for me.

The link, below, gives instruction on how to unlock my laptop. I am willing to try the first option but the second option seems easiest.

https://windowsreport.com/how-to-unlock ... very%20Key

I’m still figuring out how to send photos to my screen to this forum.

Thanks for your advice. Much appreciated.

[Hagar Delest]

I’m still figuring out how to send photos to my screen to this forum.

See: How to attach a document here. Note that the file size is limited to 128KB, thus crop the screenshot if necessary.

[undiscovered country]

Thanks Hagar,

That info is very useful. I am working on it.